FREQUENTLY ASKED QUESTIONS

View full conditions of entry

There’s a good chance that the information you require can be found in our frequently asked questions below.

  1. The promotion starts 12:01am AEST on 28 September 2013.
     
  2. The promotion finishes 11:59pm AEST on 30 November 2013.
     
  3. All valid entries must be submitted by 11:59pm AEST on 30 November 2013.
     
  4. The promotion is open to Australian Residents 18 years or over.
     
  5. Hire any equipment (excluding consumables or sale items) from Coates Hire under a signed hire schedule agreement during the promotion period in one of the following ways:
    1. In-branch: by visiting a participating Coates Hire Branch in Australia during business hours; or
    2. Phone: by calling 13 15 52 anytime and follow the prompts in the manner required.
     
  6. There are 3 options in which you are able to submit an entry:
    1. Online: Log on to www.coateshire.com.au and following the prompts to fully complete and successfully submit the online entry form including full name, current and valid email address, mobile telephone number, the hire schedule number located on the hire schedule plus any additional information requested.

    2. SMS: Send an SMS in the required format to 197 77 969. The required SMS format is: “Valid hire schedule number (as found on the hire schedule)”.
    Example of correct SMS entry: 3234580
    Premium SMS cost is $0.55. Entrants must have premium service access. SMS Provider: Salmat Digital Pty Limited. SMS helpline: 1300 131 276.

    3. QR Code: Scan the QR code available at point of sale using a compatible mobile phone to access www.coateshire.com.au (Mobile Site) and follow the prompts in the manner required to fully and correctly complete the entry form, including providing your full name, current and valid email address, mobile telephone number, the hire schedule number located on the hire, schedule and any additional information requested.

  7. No person is eligible to enter the promotion if to do so would breach any internal policy of their employer and the Promoter requires the employee to disclose all details of their intended entry and individual hire schedules to their employer prior to entry. Disclosure is the sole responsibility of the employer and its employee and the Promoter is not responsible in the event of non-disclosure.

    Any entry made on behalf of an employer is entered by the entrant personally into the promotion. Employees of customers of the Promoter (and their immediate families) must obtain written authorisation of the customer prior to entry in order to be eligible to win.
     
  8. Multiple entries are permitted throughout the promotional period however consumers must adhere to the following conditions in order to enter additional times:
    1. Only one (1) entry is permitted per eligible hire;
    2. Each entry must be submitted separately and in accordance with entry requirements;
    3. A maximum of five (5) entries per person or company per week is permitted;
    4. Unrecognised hire schedule numbers will be deemed invalid.

  9. There is no limit to multiple entries throughout the promotion period, they will be accepted on submission of a new hire schedule number from an eligible hire.
     
  10. The Ultimate Tradie Trip winner will have a choice of one the three locations, to enjoy with 3 companions. Trip locations of choice include:
    • BAG A BARRA IN N.T - Northern Territory, Australia includes;
    - Return economy airfares for the winner and their three companions from the winner’s nearest Australian capital city to Darwin;
    - Two nights (twin share) in 4* star accommodation at Hilton Darwin including breakfast daily;
    - Half day jumping Crocodile cruise for four people; o Return economy airfares for the winner and their three companions from Darwin to Melville Island;
    - Two nights’ accommodation at Melville Lodge including all meals (breakfast, morning tea, lunch, afternoon tea and dinner);
    - Two day fishing adventure at Melville Island including Melville Island entry for four people, Northern Territory Fishing Permits for the period of travel on Melville Island for four people, fully qualified fishing guide, use of fishing tackle, unlimited non-alcoholic beverages &
    - $1,500 AUD spending money for the winner only.

    • GO V.I.P AT THE V8’s – Adelaide, Australia includes;
    -Return economy airfares for the winner and their three companions from the winner’s nearest Australian capital city to Adelaide;
    - Four nights (twin share) in 5* star accommodation at the Intercontinental Adelaide including daily breakfast;
    - Return private transfers from the airport to accommodation;
    - Dinner for four at Celsius Restaurant and Bar to the value of $600 AUD;
    - Entry for four to the Clipsal 500 Pit Pavilion Club Package which consists of;
    • Entry for four to the circuit, access to the V8 Coates Hire Corporate Box,
    • Morning tea, afternoon tea and buffet style lunch,
    • Six hour beverage package consisting of premium beer and wine.

    • LIVE THE DREAM IN U.S.A – Los Angeles, United States of America includes:
    - Return economy airfares for the winner and their three companions from the winner’s nearest Australian capital city to Los Angeles USA;
    - Five nights (twin share) in 4* star accommodation at Omni Los Angeles including breakfast daily;
    - Six days car hire with unlimited kilometres;
    - Entry for four to Universal Studios Hollywood;
    - Entry for four for a half day Los Angeles City Tour and Movie Stars’ Homes Tour;
    - Gourmet dinner for four at Spago’s Restaurant to the value of $400.00 USD &
    - $1,500 AUD spending money for the winner only.

    All travel is subject to availability and all bookings must be made at a minimum of 45 days in advance of requested departure date. Travel is required to be taken within 12 months of the Major Prize draw.
     
  11. The major prize is valued at up to $22,500
     
  12. A prize draw for the Ultimate Tradie Trip is being conducted at 11.00am AEDT on 3rd December 2013.
     
  13. The Win In-Branch prizes consists of a Shimano Fishing Kit which can be won in the 197 participating branches at the conclusion of the promotional period.

    Each Shimano Fishing Kit is valued at $184.95 which consists of; a Shimano Hyperloop 2500FB Reel with line valued at $49.99, a Shimano Aqua Tip 682 Spin Rod valued at $59.99, a Shimano Squidgy Estuary Pack including DVD valued at $29.99, a Shimano Team Gear Bag valued at $29.99 and a Shimano Cap valued at $14.99.
     
  14. Winners will be notified in writing and the winner of the major prize will have their name and locality published in The Australian Newspaper on the 10/12/2013.
     
  15. Entrants must retain their hire schedule agreements for all entries as proof of eligible hire. The Promoter may request proof of eligible hire for all entries submitted. Failure to produce the required proof of eligible hire for all entries submitted may result in the entry invalidation.
     
  16. The Promoter is Coates Hire Operations Pty Limited (ABN 99 074 126 971) of Level 6, 241 O'Riordan Street, Mascot NSW 2020, Telephone (02) 9701 3300.

    If you still require assistance please call us on 13 15 52 (Monday to Friday 9am to 5pm AEST) or see a Coates Hire staff member for more details.

    NSW Permit No. LTPS/13/06170, ACT Permit No. TP 13/02740, SA Permit No. T13/1419, VIC Permit No. 13/1853.